Considering the Alternatives... - Vault Teller/Financial Service Representative SouthState Employee Review

4.0
30 Jan 2016
Recommend
CEO approval
Business outlook

Pros

South State's strong suit is that it is a larger bank but still has the community banking feel. They will go out of their way to take care of their customers when feasible. Tellers have more autonomy than the previous bank I worked at and are also given more responsibilities. There is room to grow and the higher ups want you to succeed. If you're not sure what career path you want to follow, they will work with you and give you the opportunities to try a few things. You are not simply a number to management.

Cons

As the bank has grown, in has creeped a few big bank traits namely upping the sales payout thresholds while lowering the monetary reward and points value. As with most financial institutions, SSB employees are not compensated appropriately for the amount of work they do, even though profits have exploded. FSRs are tremendously overworked and under appreciated. New hire tellers have also seemed to decline in quality over the last year, putting a drag on more senior retail employees and customer experience.

Explore other reviews about SouthState

5.0
3 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great culture and fun place to work

Cons

none at this time really

2.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work Hours PTO Work-Life Balance

Cons

Favoritism Non-existent Raises Unnecessary AI use EVERYWHERE Pays less than other banks that are keen on selling, while they now take a sales-forward approach for no raise whatsoever Higher-Ups don’t know what being in a branch is like in the modern day

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