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SolarCity

Acquired by Tesla

Is this your company?

Great but rapidly changing work environment - Customer Care Supervisor SolarCity Employee Review

4.0
20 Jan 2017
Recommend
CEO approval
Business outlook

Pros

- Generally the people you work with are positive and fully believe in the companies mission (i.e. drinks the kool-aid). - Working here made me feel like I was truly part of a positive and life changing movement. - Company firmly believes in promoting from within. Mid and upper level management jobs were rarely filled by outside hires. - Company provides employees with free equipment to preform their jobs like cell phones, laptops, and even cars if you have an outside sales job. - Great medical benefits

Cons

- Poor communication from upper management down - Transparency could be improved. - Pay is below industry standards. - SolarCity tends to still operate as a fly by the seat of your pants startup. Perhaps that will change with the acquisition by Tesla, but businesses processes that should have been introduced in year 1 and 2 were being introduced in year 6 and 7. - Departmental change to improve efficiently is epically slow. - The "One Team, One Dream" mentality can lead to "us vs. them" situations. Management would squash any decent in the ranks fairly quickly. - At the time I left the company, SolarCity did not offer a matching 401k - The higher you rise within the company, the more you are expected to be a 24/7 employee.

Explore other reviews about SolarCity

5.0
21 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Good pay and no supervision working at the different Home Depots

Cons

Having to make numbers and sales

4.0
22 Mar 2016
Recommend
CEO approval
Business outlook

Pros

Just to quantify my review a bit, I am within the top 10% of inside sales reps within our 12,000 person company. It is a great place to work and people doing well ARE able to make good money here. The executive team ALWAYS has a platform for reps to help make SolarCity a better place every quarter. They involve the top 20 reps each quarter in various ways to help their peers through an interactive group called Team Elite. Executives, VP's, Directors, and Managers are always willing to help and go to bat when there are issues with things that need to be fixed. The direction of the company is consistent and although the company is large, decision makers work as hard as possible to steer the big ship quickly when necessary.

Cons

Knee jerk reactions with decision making at a director level create issues from time to time. Culture has had its ups and downs due to HUGE growth last year and subsequent high attrition rates.

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