A toxic nightmare - Marketing SoftServe Employee Review

1.0
24 Apr 2024
Recommend
CEO approval
Business outlook

Pros

SoftServe is a company that has grown 40% yoy for many years, there are a lot of hardworking great people you will meet there.

Cons

SoftServe tries to pride itself about carrying for their employees, but unfortunately they could care less . If you want to work for an abusive leader, who diminishes his leadership team and the whole department, this is the place to go. The CMO promotes those who obey him and accept being disrespected and tries to push out the high achievers. If you're cute and flirt with him you might get lucky and get promoted and get a raise. There are more HR reports on the CMO than one could keep count of, and unfortunately SoftServe seems to have no interest in saving anyone.

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SoftServe Response
2y
Thank you for your feedback. We are sorry that among the many great and hard-working people you mentioned at the beginning, you also had to deal with a negative experience in our company. For many years, SoftServe has been building processes for effective teamwork, launched a variety of HR tools and platforms to track employee progress and promotion, and rewarded our people for their achievements. We have also been building a culture of feedback between employees and their management. Mentioning that, we’re assuring you that your feedback is heard and visible on all levels and we will work to further improve specific internal work processes and the company overall.

Explore other reviews about SoftServe

5.0
19 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

friendly people, modern approaches and a very diverse workforce. great clients and thought pieces as well to bring to the table.

Cons

Not a con but just a note, they offer flexible remote working options, which may be different for those who prefer in-person

2.0
8 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent pay but you will be expected to manage multiple client projects at the same time in an expedited timeframe and are often flying solo. If you come from traditional consulting, these projects will feel insane and unrealistic to deliver true quality.

Cons

All about who you know, not what you do here. Expect to have to work at 150% capacity plus spend at least 50% of capacity networking. You will be constantly asked to deliver with unrealistic timelines. People (i.e. business analyst group) are constantly stepping over boundaries and claiming work others with more expertise in a specific area should own. It is a constant cluster mess and I (as a junior associate) have been on my fair share of calls where leadership is yelling at each other about stepping into each other’s territories. I can only imagine what occurs on the pure leadership calls. Lots of people in director and above positions are on an egotistical trip and have zero interest in the team’s ideas, knowledge, or expertise. You will spend many phone calls just listening to the leader brag about themselves for 55 straight minutes.

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