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SocialMadeSimple

Is this your company?

Do NOT bother applying - Marketing SocialMadeSimple Employee Review

1.0
27 Apr 2021
Recommend
CEO approval
Business outlook

Pros

You don't have to be in office with upper management.

Cons

The structure of this toxic "agency" is having a manager who does not care about your well-being, rude clients, a despicable excuse for HR, and the continued promise of hope or additional compensation to be told, "maybe in a year or so." Additionally, if you find fundamental program flaws or mistakes with the work of the C-Suite team, you will be in charge of fixing them, congrats! Mental health, work-life balance, and capacity do not matter to upper management even if you bring it up passively, verbally, in writing, and formally to HR. Upper management is the definition of a true boys club, where the women are often overlooked, underappreciated yet carry the weight of the biggest clients and deliverables on their shoulders. The company pressures you to not use unlimited PTO, requires you to publically confirm you have written positive company reviews for external agency accolades and best place to work surveys, and frowns on not taking on extra projects even when you have no bandwidth. Career growth is a mirage that will always seem just at your fingertips but then a restructure, role pivot, or "it's just not the right time" will stop it from coming to fruition. If you do get a new position you will not be rewarded with compensation, just a title change, additional work, but no job description or KPI's to measure success or defend yourself for when you ask for a raise or in your annual review.

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SocialMadeSimple Response
4y
This is incredibly unfortunate to read, and I apologize that your experience left you feeling this way. With that said, I can’t address the details of your review as it contains several slanderous and inaccurate representations of our business and our policies. Our business has implemented a more strict approach to eliminating toxicity that can fester within subsets of company culture, and I'm proud of our progress in this space. For this and many other reasons, I'm confident that the issues described in this review are isolated to this individual and not representative of how our employee base perceives their work here. To prospective candidates reading this, please do not hesitate to ask about these topics during interviews as we're all open and honest about our company culture. We're not perfect, but I believe we've built an amazing place to work and believe our employees would share in that sentiment. - Corey Cotnoir Chief Operating Officer

Explore other reviews about SocialMadeSimple

5.0
17 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Supportive leadership with genuine aspirations for success. Offers good growth opportuities

Cons

No cons for me to report.

4.0
24 Mar 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I know the recent string of reviews paint a bad picture, but keep in mind the company executed layoffs so what should we expect to see here? I was laid off in 2024 and never left a review, but after seeing the recent feedback I felt like it was time to provide a cooled-off perspective. Overall, my experience while with SMS (for a few years) was very positive. I've worked a few other places and can say confidently that SMS made a real effort to prioritize employee well-being. The weirdest thing about these recent reviews is that while actually employed here, I rarely heard people complain about the employee experience. A few things of note that I liked: - Unlimited PTO (it's legitimate and probably even overused) - Peer-to-peer rewards system - Certification bonuses - Remote work (they gave out remote work stipends)

Cons

- Performance. The company just hasn't performed in a long time so obviously business is suffering. - Accountability. Too many team members abused remote work and it was frustrating to have some people contribute significantly more to performance than others. - Leadership team. The CEO was just about never heard from and this always felt weird to me, especially as business was struggling. Makes it hard to truly trust what they're doing at all times.

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