Good For Automatons - Customer Service Representative (CSR) Social Security Administration Employee Review

Extreme micromanagement: you are expected to take calls every single minute that is not a sanctioned break. If you go to the bathroom, management will question you about why you were off the phone for 5 minutes. Lots of lateral moves to positions with the same level of pay but twice the number of responsibilities required before any upward promotion. Leadership from the top down encourages managers to micromanage their people.