Snapsheet should be a Netflix comedy series - Customer Service Snapsheet Employee Review

Thank you for your feedback. We are a growing company focused on creating long term careers for our employees and our intention is to make this the best place you have ever worked. I am disappointed to hear that this is not your experience and would like to discuss further if you are open to the conversation. To help with transparency, a few points: - In just the third quarter, we have conducted more than 100 cross-functional interviews for current employees and promoted more than 35 to more senior positions. These decisions were taken very seriously and data was used to back every promotion. - Drugs/Harassment – We have a ZERO tolerance policy and act on it immediately. I urge you to speak to your manager or our Talent Team today so this can be reported. We care about the safety of all employees and take this very seriously. - We have a flexible PTO policy and work to accommodate all requests that don’t impact business continuity. Approvals are done on a first come first serve basis. If you have concerns about PTO approvals please reach out to your manager or the Talent team. They can provide more clarity around what might be going on in the business at the time of your request(s). - As far as other “amenities”, we routinely evaluate total rewards and think your suggestions on educational outlets and wellness credits are very good. We welcome you to join the Social Committee to participate in employee engagement initiatives. Again, our intent is to make this the best place you have ever worked. -Ryan Burke, VP CSO