Decent wage with very little training or support - CSSR Customer Service Sales Representative Snap-on Employee Review

Cssr's are not considered important by management as their main focus is to help franchisee's, when questioned about ethics you're shrugged off ie"how do we handle theft?', trainers point fingers at mistakes rather than train to make sure they don't happen again. Bonus structure is confusing, new cssr's rarely have everything, if anything, ready to go on their first day.