Lack of responsibility when their tools are inoperable - Lead Mechanic Snap-on Employee Review

1.0
29 Jan 2026
Recommend
CEO approval
Business outlook

Pros

NONE, They claim to have this stellar service and warranty but fail to warranty and or give gift card for faulty equipment. Customer service a zero because they are quick to take your money on a product that simply doesnt hold up i have ratchets that dont ratchet no more their built to be broken so you depend on them.

Cons

GO with a regular tool brand and warranty your own stuff at least other brands stick by their warranty claims!!!!!!

Explore other reviews about Snap-on

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Everything about it is a pro. Amazing company to work for

Cons

No cons. It’s been great working at Snap On

4.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Healthcare Purchase Programs Retirement Benefits

Cons

Below average pay, a lot of meetings.

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