1.0
29 Jan 2026
Current employee, more than 8 years
Aurora, IL
Recommend
CEO approval
Business outlook
Pros
NONE, They claim to have this stellar service and warranty but fail to warranty and or give gift card for faulty equipment. Customer service a zero because they are quick to take your money on a product that simply doesnt hold up i have ratchets that dont ratchet no more their built to be broken so you depend on them.
Cons
GO with a regular tool brand and warranty your own stuff at least other brands stick by their warranty claims!!!!!!