Pros
Wonderful coworkers and everyone in the office is very friendly. It is a very approachable group and office. Many days you will find a four legged friend walking around the office. The CEO is friendly, understanding and cares deeply for his staff and clients. The fridge is usually filled with LaCroix, Beer and Wine. Snap also has free parking and picnic tables to sit outside in the summer.
Cons
Snap prides itself on Work-Life balance along with Unlimited PTO however, depending on the department that you work in that is not the case. Account Managers/Project Managers are not able to Work-From-Home most days as they have client facing meetings. SEO/Social team Work-From-Home 2-3 days a week. Depending on which department you work in, staff will show up anywhere from 9-10am and leave at 4pm while others are expected to answer slack notifications outside of business hours and frequently work at night. Nobody takes an official lunch break, many times people are eating lunch as they sit at their computer and continue to work. There is zero HR department and many issues brought to Leadership go without resolution. Very disappointed by the owners/management and their lack of communication to the team. There is a disconnect between upper management and the staff who is doing the work day in and day out. Internal communication is non existent, many times information will not get passed onto the correct team members or sales information is not given to the members working on the account. The processes in place for web builds and retainers are disorganized and all team members have created their own process due to the lack of being caught. Many team members teach themselves as leadership does not take the time to properly train employees.