A great place to work - Manager, Guest Experience Smyle Creative Employee Review

It gave me income stability for just a year. Hiring me as a permanent employee was a decision not thought through. It would have been better to offer the role as temp work/fixed term contract.

Low salary, average/bare-minimum benefits package, and hybrid mode. No annual review. I felt very isolated and bored in this job because micromanaged, and there was rarely any contact with other team members as part of the job or in the office. My job could be done in 3 days a week rather than 40 hours. The manager was missing key knowledge to support and supervise me, they would -most of the time- redirect me to "claude AI", resulting in feeling that I have to figure out everything by myself and being anxious about potential mistakes, which could impact the employees severely. In general, the working standards were very low. I have seen poor integrity, very poor care for others, and immature behaviours from a few leaders. The Fora office in Albert House is not great. No natural light in the office, and a very dark kitchen. No company culture. I confirm the lack of diversity mentioned in Glassdoor several times.

Supportive, kind atmosphere, fun work. Lovely people.

High pressure clients, fast timelines.