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Smile Direct Club

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Poor Business Leadership - Product Manager Smile Direct Club Employee Review

3.0
21 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Individual contributors are very smart and try hard at their jobs

Cons

Upper business leadership is inexperienced leading to poor decisions that are attempted to be solved the same way -> Layoffs

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Smile Direct Club Response
2y
We value each and every Team Member at our organization and are always focused on improving the Team Member experience. If you would like to speak with a Business Partner regarding your experience, please email peoplesupport@smiledirectclub.com

Explore other reviews about Smile Direct Club

5.0
6 May 2025
Recommend
CEO approval
Business outlook

Pros

Good company I enjoyed working there

Cons

No cons good company I enjoyed it

2.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The pay was nice, and the schedule was really good. Monday through Friday was about as good as it could get, especially given the industry.

Cons

Pretty much everything else not listed in the Pros. Management was the reason this company went out of business. They lied to customers about almost everything they were providing, and scammed them out of money when the customers didn't want to continue treatment with the company because it wasn't doing the job it was supposed to do.

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