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Smile Direct Club

Is this your company?

Keep Looking! Do not waste your career here!!! - Shop Manager Smile Direct Club Employee Review

1.0
28 Jan 2021
Recommend
CEO approval
Business outlook

Pros

Disruptive industry that promises a better smile

Cons

Read a few reviews - most employee complains are about being 1.furloughed then laid off with no notice 2. High pressure sales 3. Unethical. All True! While the company lets the reviewer know that all the lay offs were due to COVID - I personally beg to differ- the best thing that happened to SDC was Covid. They had the perfect excuse of lay off more than 300 shops affecting all of its employees. Had there been no COvid, we would have seen all this layoffs anyway. I’m sure there is more to the story here rather than just Covid. High pressure sales- 100 percent true. While every company goes to business to be profitable, SDC does it without any ethics what so ever. Most of the bad reviews from customers regarding their teeth - all true!!! Dr. Reviews your plans- BiGgESt Joke! Companies like SDC will push consumers to be aware of signing contracts and giving cr.. Cards blindly. Nepotism is rampant and HR the biggest disgrace. Save your self from making the biggest career mistake and look somewhere else.

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Smile Direct Club Response
5y
Thank you for sharing your perspective with us – I am sorry to learn this and this is certainly not the type of experience we want for any Team Member. We understand that change is never easy, no matter the circumstance. At SmileDirectClub, our values and truths are built around providing an open and safe environment for all. We are taking active steps to support our Team Members during these unprecedented times and acknowledge that we can always be improving. We would love any ideas or improvements on what we could have done to resolve this. Please send us an email at peoplesupport@smiledirectclub.com.

Explore other reviews about Smile Direct Club

5.0
6 May 2025
Recommend
CEO approval
Business outlook

Pros

Good company I enjoyed working there

Cons

No cons good company I enjoyed it

2.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The pay was nice, and the schedule was really good. Monday through Friday was about as good as it could get, especially given the industry.

Cons

Pretty much everything else not listed in the Pros. Management was the reason this company went out of business. They lied to customers about almost everything they were providing, and scammed them out of money when the customers didn't want to continue treatment with the company because it wasn't doing the job it was supposed to do.

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