Can't wait to leave. - Retail Sales Assistant Smiggle Employee Review

1.0
15 Sept 2019
Recommend
CEO approval
Business outlook

Pros

50% staff discount. Made some great friends for life.

Cons

They scrapped bonus incentives for staff which were already unrealistically high and unattainable. Now there are no rewards for good work. Our store consistently makes budget and goes above and beyond but there is never any reward and instead, all we get is management telling us to do better. Promos change almost every few days and there are not enough hours to change everything around in the store AND unpack the huge amounts of delivery boxes that come in AND help customers. Lone trading 90% of the time. Store managers are grossly underappreciated and underpaid by the company for how much work they actually do. They even cut hours recently which is ridiculous considering how much there is to do. No chances of pay rises or progression. Honestly, this is good as a first job to get retail experience for a few months but you are better off leaving after that.

Explore other reviews about Smiggle

4.0
6 Apr 2022
Recommend
CEO approval
Business outlook

Pros

- Easy work - Co workers are great to work with - Management are great

Cons

- not much chance to grow within the company - not enough hours

3.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Friendly atmosphere, lot of importance to child friendly workplace health and safety.

Cons

Blind eye to specialised masters IT degrees and prior SCM work experience which some of their retail assistants have from their past. Too much store politics and favouritism. Unequal expectations from newer and older employees at same level. “Drop and serve customers first” rule doesn’t apply to older employees, only expected out of newer employees even if they are doing multiple tasks. Intimidating way of telling mistakes which were made unknowingly. Makes you dull for the rest of the shift. Some older employees say they are fixing the back room but are actually not, just taking breaks, leaving you alone on the shop floor.

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