Decent for short time, bad for long term - Guest Service Associate Smashburger Employee Review

2.0
12 Nov 2022
Recommend
CEO approval
Business outlook

Pros

Free food during covid period Coworkers were great to be around

Cons

Horrible management Coworkers often lost out on breaks and lunchs because of rushes and forgetfulness of management Retaliatory behavior from management for professional complaints

Explore other reviews about Smashburger

5.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Everyone was friendly and had an overall nice environment.

Cons

I wouldn’t say there are any cons

1.0
6 Apr 2026
Recommend
CEO approval
Business outlook

Pros

There isn’t many pros about this company besides it helps you grow in a kitchen if trained properly.

Cons

Management is a joke, Teamwork is a joke. Manager’s will be on their phones while you’re only one cook in the back running everything and never offer to help and when they do it’s barely any. The higher ups will expect so much out of you and run you into the ground with work then wonder why you’re so burnt out. It doesn’t feel like a job but more like torture working here and that’s just a start of what goes on here.

1
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