Terrible culture , every body is leaving smashburger. - General Manager Smashburger Employee Review

1.0
16 Jan 2017
Recommend
CEO approval
Business outlook

Pros

Free food for managers, thats pretty much it. I don't have any other positive things to say. My time there was bad

Cons

The labor matrix was ridiculous. I could not keep the store clean, get orders out, clean the dining room etc... with the hours they gave us to run the store. The store that I trained at told me to take shortcuts when prepping so that I could finish on time. The over head is very high so they have to make up for by cutting labor to extreme measures. The environment is grease, grease, and more grease. You will feel like grease after your done with your shift. I could go on and on.

Explore other reviews about Smashburger

5.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Everyone was friendly and had an overall nice environment.

Cons

I wouldn’t say there are any cons

3.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Relatively flexible schedule... coworkers were great too

Cons

Very demanding as you are usually the only person performing in one area. Mgmt is typically reluctant to help.

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