2 Aug 2022
Smartsheet Response
3yThank you for taking the time to write about your experience at Smartsheet. We’re proud to be a leader in our space and I’m glad to hear you see our promise as well. I hope you’ll continue to actively contribute to our future individually and as part of your larger team. While I agree we have grown quickly, we’ve worked hard to preserve our people-first culture as we’ve scaled the business, upholding our shared values including what we refer to as “‘We’ Before ‘Me.’” I would like to share that our performance management philosophy has not changed. Performance counts at Smartsheet and always has; in fact “Drives Results” is one of our core competencies. We do not engage in forced ranking, however we assess our talent relative to expectations of their level and the market. And, we do have guidance for our leaders to ensure we can differentiate and reward our team members for exceptional results throughout the year including during reward cycles. If you have any questions -- particularly around what you can do to help support team members who may be underperforming relative to expectations -- please know that my door is always open. – Megan Hansen, Chief People & Culture Officer