Great company culture with long term growth path - Director Smartsheet Employee Review

5.0
26 Jan 2022
Recommend
CEO approval
Business outlook

Pros

+ Great company culture. People are valued as individuals and empowered to drive impact and grow. + Smartsheet is a leader in an increasingly competitive and fast growing market. + Customers "LOVE" the platform. Once adopted, engagement is very high. Strong stickiness with companies of all sizes, especially Fortune 1000. + Competitive compensation and benefits. + Work/life balance is very achievable.

Cons

- Still much room to mature as a business, especially as the company keeps increasing in size. - Product development is still relatively reactive and based on customer demand vs. innovating and creating demand.

Explore other reviews about Smartsheet

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great collaborative environment and competitive

Cons

Easily overwhelmed with phone calls, chats, and emails.

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Smartsheet Response
3w
We're so happy to hear that you're happy here! Collaboration with a healthy dose of competition is always great to hear, thank you for your review!
2.0
9 Jul 2026
Recommend
CEO approval
Business outlook

Pros

- Remote work - Genuinely talented and collaborative individual contributors across data science and analytics - Interesting problem space with real product and customer data to work with

Cons

- BI leadership does not have hands-on data science experience, which showed in how projects were scoped, evaluated, and prioritized. - Lack of clear leadership direction for the data science function. Priorities shifted frequently, and long-term strategy was hard to pin down, which made it difficult to invest in impactful work. - Career development conversations did not match outcomes. In my case, a promotion was discussed and promised by the leadership, and I was laid off shortly after. Whether that reflects poor planning or poor faith, it left me questioning the integrity of the process. - Transparency around organizational decisions was limited, which eroded trust on the team.

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