Disappointing Leadership and a Declining Culture - Anonymous employee Smartnumbers Employee Review

Leadership has been consistently disappointing. There’s a clear lack of direction and an inability to make decisions that benefit both the staff and the long-term profitability of the company. For years, employees have been strung along with empty promises and constant changes in direction, none of which seem to stick or deliver results. Good people are let go or pushed out, while poor decisions keep being made without accountability. The culture has steadily declined over the last four years, and what was once a collaborative environment has now become toxic. Reports of bullying and unacceptable behaviour have been swept under the rug or dismissed altogether, even when brought to the attention of the CEO. Morale is extremely low, and it’s clear that staff wellbeing is no longer a priority.