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      Smartling

      Engaged employer

      Smartling reviews

      Meh! - Sales Smartling Employee Review

      1.0
      22 Feb 2018
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      There were some good people. The product is actually ok. Base pay. Ok. No more than that. Can’t think of much else.

      Cons

      Some great clients but deal sizes small. Sales cycle long for smaller deal sizes... Bizarre voice recording and analysis software which records your meetings and transcribes them so that you can be analysed like some kind of Borg interrogation from Star Trek. Integrations with CMS and other systems are weak and not as strong as competitors seem to be. Management at HQ are very dictatorial with a ‘we know best’ attitude. Doesn’t allow for any sales or individual flair in the sales process - I’m sure they’d like all of sales to be like, the Borg, and plugged in to the network and be controlled by a central server!! I’m not positive about the company in general as I feel that they are aimless in what they are aiming for in terms of medium or long term plan....or at least it isn’t communicated to the minions on the shop floor.

      avatar
      Smartling Response
      8y
      Thank you for your feedback. Smartling is a company that maintains a highly competitive compensation structure, and we hold our employees to high but fair objective standards. We also use technology and metrics to help our sales reps to excel in their careers. As a more mature startup, we embrace structures and procedures that are industry best practices. We understand that some people prefer a role with less structure and accountability. We wish you best of luck in finding a position that is a better fit for you with fewer objective goals to satisfy.

      Explore other reviews about Smartling

      5.0
      8 May 2026
      Enterprise account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      I am extremely impressed with Smartling's leadership, staff, product, and the culture that's in place. What a joy to work here!! Smartling is growing so rapidly and is the clear leader in the Translation Management System technology and LLM/AI powered translation space.

      Cons

      Can't think of any cons right now.

      5.0
      7 May 2026
      Enterprise account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing product market fit considering how AI is changing the localization world. AI is mandate for every employee at the company and leadership has given us the tools to adopt it an astronomical pace. This is not something that is micro managed and employees have full autonomy to build and present to their colleagues. Selling at Smartling means working with the biggest companies in the world. In most cases it isn't transactional but once a company sees the value Smartling brings to the table it's hard for them to choose a competitor.

      Cons

      Very few but managing so many projects with AI at once takes a lot of focus. I wouldn't have it any other way.

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