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Smarthinking

Acquired by Pearson

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Unrealistic expectations - Writing Tutor Smarthinking Employee Review

2.0
13 Nov 2017
Recommend
CEO approval
Business outlook

Pros

Flexible hours, work from home. This service is run by a major text book publishing company that is highly concerned about creating a safe, inclusive environments .

Cons

The expectations are absurd. Essays can range anywhere from first year college students composition papers, ESL papers, business reports, and resumes to PhD dissertation chapters. The tutor must create three original, personalized lessons for each paper in 30 minutes, even if the paper is over 20 pages and the subject matter is not even close to the tutor's field of study (such as nursing graduate papers or resumes for business majors). The essays are downloaded by the students, and the tutor has no idea what type of essay will appear or if the student includes any type of assignment instructions. Lead tutors always look for something wrong in the tutor's response and never, ever give high ratings for a tutor's work. If the tutor has a Ph,D. (and many do), they get a whopping $12/h. Those with masters degrees get $10. These rates are lower than what fast food workers make, and high expertise in writing, grammar, style, and career advice is required. Then the tutor's hard work and expertise is continuously bashed during reviews.

Explore other reviews about Smarthinking

5.0
27 Sept 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Allowed flexibility with work hours since it was 24/7 operation.

Cons

Not getting COLA every year

4.0
5 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great tutor community! You might learn a lot more about your subject at this job than you already know ,and if you enjoy learning and tutoring, this job is for you.

Cons

More time may be needed for some markups to meet the quality standard

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