So much potential stifled by poor leadership - Anonymous employee SmarterHQ Employee Review

2.0
12 Sept 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The team is really great, all very friendly and warm. Everyone cares about making the company successful. For the basic use cases, the product works really well and clients are very successful.

Cons

The technology is so poorly managed, no innovation has been released in nearly five years. The leadership has no idea how to run a technology or software company and high turn over in key positions means the company burns through investment capital without growing in valuation. Three straight years of closing funding and the company's value never changed. I'm not a venture capitalist, but that can't be good. The outlook is only looking more bleak as a huge portions of the company are leaving.

Explore other reviews about SmarterHQ

5.0
21 May 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Loved everything about the culture, the "family" feel, and management support.

Cons

As with any startup, processes and documentation were sometimes lacking, but I'd call it a work in progress.

1
4.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

it was a terrific idea and had some really good data science technology

Cons

Couldnt quite hit its stride

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