Lost, misguided, lacking transparency - Account Manager SmartHop Employee Review

2.0
8 Feb 2023
Recommend
CEO approval
Business outlook

Pros

- Great benefit package - Remote work - You can be a trailblazer and highly contribute to process and tools creation - Good culture - Competitive salaries

Cons

- Constant change of the business model, stubborn CEO. - Unimpressive tech that is marketed as something revolutionary - Disorganized - Lack of transparency - Two rounds of massive layoffs in the past 8 months: the current employee headcount is down from 200+ to about 40 - Company growth and employee acquisition were poorly planned and managed - Overall, the company is heavily mismanaged

Explore other reviews about SmartHop

5.0
17 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Amazing leadership at this company

Cons

We were told no lay offs were coming but many got laid off.

1.0
18 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Non payment for fuel and home time

Cons

May not be paid your last check if owner doesn’t want to pay horrible dispatching may be forced to run against your clock or threaten with deduction for bad dispatching

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