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      Smarsh

      Engaged employer

      Smarsh reviews

      It's fine - Customer Success Manager Smarsh Employee Review

      3.0
      7 Jan 2021
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Job role is clear, communication from management regarding covid response was great

      Cons

      compensation is unclear and is low for the market. The workload is higher than the payout return

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      Smarsh Response
      5y
      At Smarsh, having pay equity and competitive market pay are critical components of our compensation practice. We encourage you to reach out to our Total Rewards team if you have any questions or have additional feedback to share – we want to know how we can create better clarity.

      Explore other reviews about Smarsh

      5.0
      29 Dec 2025
      It manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent leadership and perks for a job well done.

      Cons

      Its finance so the clients can understandably be difficult.

      1.0
      20 Jun 2026
      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent product, and global market penetration.

      Cons

      Mergers have been devastating for staff and morale - I saw three in my tenure. Merit does not seem to matter. When new management comes in, everyone is axed.

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