Pros
People that I dealt with were mostly laid back with good senses of humor and genuinely interested in working. Everyone seemed to have a positive attitude and no one lost their temper. Compensation was also very decent.
Cons
The project I worked on was new and the team assembled to service the account was also entirely new. This created a disconnect in communication and expectations. I never saw a requirements doc and the project manager really didn't manage the team. We lacked deadlines, objectives and everything else necessary to come together for the client. The client sensed that and was aggressively rude because of it and went so far as to question the expertise of team members directly. They also went over all billed hours with a fine tooth comb. The company did not actively stand its ground or manage this client. Additionally, client facing documents were edited and sent by people who are not content experts. Although contractor pay was decent, payroll was not managed well. Failed to send W-2s/1099s out on time and even then did not have original W-9s. No HR to speak of. No direct deposit for contractors. The bottom line is that they made a lot of pie-in-the-sky promises, both to the client and employees that they can't possibly keep, given the level of disorganization.