Pros
Good company culture, Beer Fridays, good PTO and health benefits.
Cons
The company is headquartered in Sydney, Australia and the US office has no input in the product. The US office just sells,implements and supports the product. The company is out of touch and has no interest in giving US customers what the want resulting in customers discontinuing the product after a few weeks. Lots of turnover in the company, This week alone four people resigned. Micromanaged beyond belief. If you work here get ready for managers to listen to your calls (training and sales.) Management is mostly clueless in what they are doing. The product is sub par to competition and generally more expensive resulting in 30%+ of sales dropping off. Tough market to sell in. SiteMinder will also try to sell you on growth but there is no where to go within the company. Managers are in place and not going anywhere and the company is not selling well enough to warrant any growth. Overall SiteMinder would be a good place for someone fresh out of college to get some Saas Experience but I would not recommend.