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Signature Aviation

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Terrible - Customer Service Representative Signature Aviation Employee Review

1.0
24 Feb 2024
Recommend
CEO approval
Business outlook

Pros

The job/work can be fun and there is variety. If you like customer service and/or aviation this would be the a great entry level position, just not at the location I worked at. The health insurance was also pretty good and the pay was fair.

Cons

The managers are terrible and have created an unsafe working environment. The district GM held me in her office and physically called in my direct supervisor and the site manager to hear all of my grievances. Though I don’t have an issue confronting individuals I have an issue with, I had previously expressed all of my concerns to the lower level management and being cornered in a room with 3 managers against one didn’t feel safe. I did not feel comfortable or that I could leave and while the 4 of us were in her office she told me if I wanted to leave or address the thefts and discrimination activities that I needed to hash it out right then and there with everyone in that room or I’d get “points” for leaving early and basically be terminated. I would like to think there is some sort of protection for a whistleblower but home office was just as useless in supporting me or my concerns even after providing proof of some of my accusations. HR did agree it was bad business to have trapped me in that room but said my manager that has worked 20 years at Signature “just didn’t know better”. I handled my concerns and the situation as suggested in the employee handbook and contacted the appropriate individuals at the suggested times. I was often told to do things I was not comfortable with. Management called employees who were less fortunate and disabled names. I was harassed and discriminated against and when I approached my direct supervisor about my co-workers behaviors, I told it was a known issue and there is nothing to due but be nicer to them if I wanted to keep the peace and therefore my job.

Explore other reviews about Signature Aviation

5.0
7 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great Team, Great Pay, Flexible Schedule, Lots of OT

Cons

Long Hours, Lots Of Down Time

1.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Interesting, unique business Original team members are great people (the ones that remain, as people keep on being replaced by friends from previous companies or their jobs are outsourced)

Cons

Signature went downhill after the executives were replaced. Now it is a dumpster fire. Toxic, competitive, untrustworthy. If you are thinking of getting a job here: don't do it!!!

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