Toxic culture and in over their heads - Anonymous employee Sidecar Health Employee Review

1.0
18 Nov 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent idea to change healthcare, but with a TON of kinks to sort through. Many smart people who are great to work with (just not at the tip top)

Cons

The company is less a company than it is just an idea that hasn’t been remotely executed on. Senior leadership is completely awful: one of the founders has no respect for ideas/concerns you raise that seem to be any sort of challenge to her fairy tail dreams. What’s the point of having an experienced team if you don’t listen to them and their years of experience? The other founder….had to listen to him every week brag about how investors want to throw money at him and the company…really every week…until one week he said capital markets were closed and let go of half the company. Capital markets weren’t closed…investors just realized it was a business that won’t succeed and had made such minuscule progress in getting anything meaningful done. The product is shoddy. All employees were on the plan in 2022 to help vet and flush out issues. Really great idea to do this. However we could see first hand what a mess it actually was and over the year there really was no meaningful fixes put in place that I could see. Some examples: when I couldn’t find a doctor, I was told to go to doctors that did not exist or minute clinics that could not perform the exam that I was inquiring about (this was simply a physical exam). Further, it is complicated beyond belief to understand what your benefits are and what the cost is that you will be charged. This complete lack of transparency makes me avoid / afraid of getting care if I need it, which is not what consumers want not is it the intention of Sidecar….I don’t think.

Explore other reviews about Sidecar Health

5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

small company, room for growth, everyone is welcoming

Cons

no warnings, written warnings, or final warnings.

3.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are pretty good. Being able to work from home is nice.

Cons

The benefits are bit user friendly nor friendly to those with disabilities. We do not always have the resources needed to properly do our job. You can tell the focus has recently shifted more toward how to get more money and not toward the betterment of the product for both the customer or the employee. Communication between different departments is very limited and causes many issues for Member Care and Claims.

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