Good product Poor Culture - Account Manager Shopify Employee Review

2.0
15 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Remote work - great product

Cons

Unhealthy culture with little support; inconsistent management and below-market pay, let go without PIP or actionable feedback; manager never reviewed a single call despite multiple requests; instead, he told me to watch “Shorsey” as coaching. Nice!

Explore other reviews about Shopify

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote first culture. If you want freedom of location and a company to truly mean and support it - this is the place.

Cons

Constant change. Nothing to hold on to in this role, compensation, KPI's, tools all change every quarter.

1.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

High comp and AI forward. One of the few remote places left.

Cons

Upper management basically openly disdains the “working class”, and it’s a major jostle among the VP and Director level for currying favor with the CEO. The investment in AI tooling is smart but also the C suite majorly suffers from AI psychosis, it’s embarrassing, actually.

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