Shady management, demeaning environment - Anonymous employee Shmoop Employee Review

1.0
24 Aug 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Fun, hardworking coworkers (most of which are no longer at the company due to sudden layoff cycle) - Fun content; you're able to hone your writing/editing/humor chops - Potential to take on responsibilities with other teams - Flexible hours, independence, ability to WFH - Free lunch once a week - Bonus opportunities

Cons

- CEO misclassifies full-time workers as contractors; FTE and contractors have same titles, expectations, knowledge base, and workloads - Worst or no benefits and low pay for most (for freelancers, too) - Poorly built UI, key products are constantly breaking, little focus on CX - Despite a good former head of content, there's a lack of direction (and poor budget management) thanks to CEO - Very little visibility into the company, but I'd guess it's declining - Negative and uncomfortable office environment

Explore other reviews about Shmoop

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Is there anything more rewarding than making a positive impact in someone’s life? You should see the reaction of accomplishment from Shmoop users. Awesome.

Cons

More capital for growth. Imagine if Shmoop could buy horrible providers and give students a tool that works.

3.0
19 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Company did not spare expenses for work related travel

Cons

Leadership was not experienced enough on the sales side. Expected money to come in much faster than a typical sales cycle. Made work very frustrating, and stressful.

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