5y
Agreed, we do need to empower our staff more and have taken this advice to heart. As a part of our growth strategy, we are investing more in our staff than ever before. From our team leaders to our to managers, they are all getting one on one training from an outside management consultant on how to be more effective leaders in the organization. We have also designed a new org structure that makes it much easier for our staff to identify where they want to take their careers to make the most of their skills. Compensation is also much more transparent on the roles so that staff can identify what skills are necessary to get to their compensation goals.