Okay place to work if you keep your head down and dont cause waves - Anonymous employee Shelter Insurance Employee Review

2.0
17 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Most positions are 8-5 M-F and they do offer Sick, Personal, and PTO leave. They do tuition reimbursement and help pay for licensure or designation testing if approved by department. Wonderful coworkers and quite a bit of DEI is utilized.

Cons

Management is not afraid to blatantly play favorites. Upper management plays like they actually care about the employees but its hard to believe they do when a good portion of the positions dont even pay a living wage after taxes, while the CEO and Board of Directors make between $100k-800k annual base. They are also forcing RTO while not increasing pay much, and not considering the impact this is having on employees: such as car maintainence and child care. You'd think an insurance company would realize that its employees will be paying more in car insurance due to increased exposure from full time RTO. This is also regardless of whether you were told at hiring that the position is full time remote or hybrid.

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Shelter Insurance Response
6mo
Thank you for taking the time to share your experience. We’re glad to hear your positive feedback about our coworkers, benefits, and development opportunities, and we take your concerns seriously. We understand the impact that compensation, workplace flexibility, and return-to-office expectations can have on our employees and their families. Leadership continues to review these areas and we are committed to listening, improving, and supporting our teams.

Explore other reviews about Shelter Insurance

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very easy internship at a good company

Cons

Low pay, not very structured

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Shelter Insurance Response
4w
Thank you for sharing your experience with us. We’re glad to hear you enjoyed your time at Shelter and found the internship to be a positive introduction to the company. We also appreciate your candid feedback regarding pay and structure—this insight is valuable as we continue to evaluate and enhance our internship program to better support and develop our interns.
2.0
10 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Amazing team members, some of the kindest, smartest and most resourceful people I've ever met. There are people at this company that have worked here for decades, the amount of company/business knowledge you can pull from this is absolutely beautiful/inspiring.

Cons

I’ve always disliked when companies describe themselves as “like a family,” but for a long time that actually felt accurate here until about a year ago. Since then, the culture has noticeably deteriorated. The environment has become increasingly corporate, cold, and transactional. Employees, including long-tenured staff, are treated as interchangeable resources rather than experienced contributors. There is an unspoken expectation of consistently working beyond 40 hours, with weekend availability treated as normal rather than exceptional. The return-to-office mandate was handled in a rigid and dismissive way. Employees who were barely outside commuting thresholds were given no flexibility or meaningful consideration. At the same time, there appeared to be a growing cultural preference against remote workers, despite clear evidence that remote employees were still delivering strong results. In contrast, relocating to the office was quietly rewarded with promotions, raising legitimate concerns about fairness and consistency in advancement. Work is frequently assigned without regard for existing workload or operational reality. Teams are overloaded with competing priorities, leading to confusion, duplicated effort, and avoidable system instability. New tools and processes are often introduced before older ones are fully stabilized, resulting in constant disruption rather than improvement. Overall, the company has shifted from a collaborative and people-focused culture to one that feels reactive, poorly coordinated, and increasingly indifferent to employee experience.

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Shelter Insurance Response
2mo
Thank you for sharing such a thoughtful and candid reflection on your five years with us. We’re glad you found a strong community here, but it’s disheartening to hear that our culture has recently felt cold and transactional. Your feedback on workload, the return-to-office transition, and the need for better work-life balance is invaluable. We are committed to ensuring our long-tenured experts feel valued as people, not just resources. If you have any concerns, or would like to discuss further, please don't hesitate to contact our People Resources Team.
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