From a coaches perspective... - Health Coach Sharecare Employee Review

Thanks for taking the time to share your insights. Like you, we’re looking forward to a successful 2018. It’s also great to hear that your peers and leaders are committed to our collective experience. It’s truly a team effort. Like any growing company, we have faced some challenges; however, we are very excited about the progress we are continuing to make. Given you’re currently in a telephonic Health Coach role, you’ve likely heard about many changes to our internal processes that will improve both the customer and colleague experience next year, such as new software for a variety of our functions, and of course the exciting shift to move our customers to the newly integrated platform. Our senior leaders are involved in these decisions and take a thoughtful approach in making the best choices for our business while considering our colleagues. We’re supportive of a healthy work-life balance, as evidenced by our PTO plans. As with any company, requests for time away from work are evaluated to ensure we’re meeting our business needs, and not negatively impacting our commitments to our customers. Thank you again for your feedback, and for the work you do each day to improve the lives of our members.