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Service Victoria

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Fantastic workplace - User Experience Designer Service Victoria Employee Review

5.0
9 May 2023
Recommend
CEO approval
Business outlook

Pros

- Employee agency in remote, hybrid or office working - Caring and attentive management and team leaders - Strong mission and genuine company culture. Managers/Leads are personable, understanding, helpful and very qualified. - One of the rare workplaces where you can say "culture" is actually followed through in a beneficial way to average employees, not just as an empty buzzword. - Honestly there is a lot to like about working here. I am sad i can't anymore

Cons

- UX and Design processes are still evolving - Team structure beyond the immediate reports/management gets confusing and is "reorganised" regularly - Public sector wages are ok, but behind the curve - State politics means projects can come in fits and spurts, or be promised to happen but never materialise. - External departments don't always understand how SV works or their purpose. Can result in attached project teams being treated as hired help consultants rather than equal partners with authority in the project and can cause issues with expectations.

Explore other reviews about Service Victoria

3.0
3 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Work culture is a big deal and not always performative. Easy interactions with customers

Cons

Not much upward movement, favouritism from leadership, fast paced changes with no consideration for consolidation of knowledge.

4.0
7 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work/Life Balance Satistying work Good processes

Cons

Office politics Senior managers play Favouritism

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