employer cover photo
employer logo
employer logo

Service Management Group

Is this your company?

Great place - Scrum Master Service Management Group Employee Review

4.0
6 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Very good place to work friendly and inclusive

Cons

Create room for flexible work time

Explore other reviews about Service Management Group

5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The team is very supportive and always willing to help troubleshoot complex issues.

Cons

I don't see any cons here, You can see the direct impact of your technical support on client satisfaction.

2.0
11 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Unlimited PTO Interesting clients Work from home Average pay

Cons

Unimpressive middle managers No oversight on team leadership Intentional lower wages ($40k - $80k under industry averages depending on location) Poor strategy has led to client churn and layoffs

See reviews by: Helpful|Rating|Date|All