employer cover photo

Service Integrity

Is this your company?

WORST COMPANY!!!! AVOID they play games with prices and blame you! - Mystery Shopper Service Integrity Employee Review

1.0
9 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Not many, they manipulate the prices on a daily prices and if no one accepts they increase it.

Cons

I complained that the current job is listed higher and then they blamed me for accepting the same job at the lower price 2 days earlier. They flatly refuse to match the price when its the exact same services provided. Each week they send out job listings and the following week the exact same jobs are double the price!! This is manipulation. Then they made a threat against me, accusing me of accepting the job on Friday for the lower price and if I cancel and re-apply I won't get it. The ACCC needs to do a full investigation at this company.

Explore other reviews about Service Integrity

1.0
23 May 2025
Recommend
CEO approval
Business outlook

Pros

None at all. Absolutely none.

Cons

They make you jump through hoops and refuse to pay you after your work. It feels like a scam honestly. They make you spend your own money in exorbitant amounts and find any excuse not to pay you. And if you don't respond to a task in less than a day, they refuse to pay you and withdraw it, already taking all the work you have done for them. Extremely unethical and will never work with again. Can't believe it is legal to exploit people like this.

1.0
11 Nov 2019
Anonymous freelancer
Recommend
CEO approval
Business outlook

Pros

NONE at all to mention here.

Cons

Absolutely the worst company to shop for! They bend and twist the rules to suit themselves, then find arguments to not pay you, leaving you (HEAVILY) out of pocket. Even after I followed the instructions to a T, for an impossible task. I have been a loyal shopper with them for years, they harass you to complete assignments for them, don't pay very well, have rude help desk staff, who refuse to sign their name to their rude emails. Avoid this mystery shopping company at all costs. Then they don't pay out their assignments on time. I now have to involve Fair Trading. There are many other companies out there that have better assignments and better pay.

See reviews by: Helpful|Rating|Date|All