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      Service Express

      Engaged employer

      Service Express reviews

      Sometimes good, sometimes bad - Anonymous employee Service Express Employee Review

      3.0
      1 Jul 2024
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      -Collaborative and supportive team environment. -Coworkers committed to your success. -Clear promotion process with opportunities to explore other departments. -Ideal company for gaining experience in sales, marketing, IT, or customer support.

      Cons

      -The business prioritizes profit over people (as all businesses do) -Managers/Leaders lack adequate training. -Employees face broken promises despite hard work. -Layoffs affected many, but executives seemingly remained unaffected and even hired a new leader

      avatar
      Service Express Response
      1y
      Thank you for sharing more details about your experience at Service Express. We're glad to hear you feel supported by your immediate team and colleagues! We hear and acknowledge that we have several blind spots and opportunities for improvement. Working at a growing company means we're always evolving and learning, and your feedback helps us do so! We'll pass along your advice to management to the right individuals. Thanks again for your feedback!

      Explore other reviews about Service Express

      5.0
      1 May 2026
      Senior account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company, benefits and overall culture.

      Cons

      Company was acquired by Park Place Technologies and laid off most of our sales team.

      3.0
      21 May 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

      Cons

      Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

      2
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