As of right now - would not recommend getting into sales at Service Express - Senior Account Executive Service Express Employee Review

3.0
15 Jun 2023
Recommend
CEO approval
Business outlook

Pros

Peers are great to work with

Cons

Management only cares about you as a person if you are exceeding their expectations. Their expectations are not even slightly attainable. In 2022 there were fewer than 10 sellers to hit President's Club out of 400+ sales roles. Management will make you push your clients so hard to sign early that they end up never doing business with us because we pushed them too hard. Work/life balance is not a thing. They let you take PTO but make you feel guilty about it and message you about deals while you're out of office.

Explore other reviews about Service Express

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

3.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

Cons

Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

2
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