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      Serco Group

      Engaged employer

      Serco Group reviews

      No room for growth and Inadequate Training - Customer Contact Officer Serco Group Employee Review

      3.0
      2 Mar 2025
      Customer contact officer
      Recommend
      CEO approval
      Business outlook

      Pros

      flexible work form home options Pretty simple recruitment process

      Cons

      Management dont allow you to really learn to be able to succeed long-term. Expected to dive straight in.

      Explore other reviews about Serco Group

      5.0
      9 Apr 2026
      Engineer ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Job is mainly based on how well you can work systems with computer software.

      Cons

      Things are constantly changing on the fly.

      3.0
      15 Jun 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good culture changes with good leaders recently. Technology adoption is a priority for them.

      Cons

      Their resources are limited and you will notice it fast if you pay attention.

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