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      Serco Group

      Engaged employer

      Serco Group reviews

      NDIA NATIONAL CONTACT CENTRE - Contact Center Representative Serco Group Employee Review

      2.0
      15 Mar 2026
      Contact center representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Working from home Nice people in the team

      Cons

      Terrible pay - works out to be $22 per hour in the hand. The pay doesn’t match the responsibility of the role unfortunately.

      Explore other reviews about Serco Group

      5.0
      9 Apr 2026
      Engineer ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Job is mainly based on how well you can work systems with computer software.

      Cons

      Things are constantly changing on the fly.

      3.0
      15 Jun 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good culture changes with good leaders recently. Technology adoption is a priority for them.

      Cons

      Their resources are limited and you will notice it fast if you pay attention.

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