A Company That Truly Cares About Its People - Client Services Manager (CSM) Sequoia Employee Review

5.0
3 Mar 2025
Recommend
CEO approval
Business outlook

Pros

I've never worked for a company that genuinely cares about its employees both inside and outside the workplace as much as Sequoia does. From the moment you join, you can see how much effort the talent team puts into hiring the right people for the right roles—because at Sequoia, everything we do is about coming through for our clients. This is a fast-paced environment where we constantly challenge the status quo, and that energy is what makes working here exciting. We aim to be the best broker in the world, and that means pushing boundaries, innovating, and staying ahead of industry trends. Our technology is thoughtfully designed to meet client needs, and our CEO is always ten steps ahead, ensuring we have the tools and strategies necessary to deliver exceptional service. One of my favorite things about working here is that Sequoia treats its team members with the same level of care and dedication that we extend to our clients. If you thrive in a dynamic environment and want to be part of a company that truly invests in its people, Sequoia is the place to be.

Cons

May feel difficult at times to have work life balance, but at Sequoia you manage your own time and are encouraged to block time for things that are important to you (mid day gym, school pick up, etc).

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Sequoia Response
1y
Thank you for taking the time to provide your feedback. We love hearing from our team members!

Explore other reviews about Sequoia

5.0
15 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Caring, like minded people who make work not seem like work

Cons

Cant think of any at the moment

2
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Sequoia Response
3w
Thank you for sharing! We love to hear from our current team members.
2.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are some truly amazing folks that work at Sequoia. They work really hard and many truly care about the work they are doing. Even when things get out of hand, the teams band together to help each other through whatever new debacle comes their way. And there is always a new debacle. Pay is higher than most…

Cons

Layoffs at random with no warning and little to no communication to those directly affected by it. If you’re a manager or above, you’ve received middle of the night unhinged emails that make for an anxiety inducing day/week/month ahead. In 6 years I had 8 managers for 3 roles (2 were within the same team)…If a manager tries to reign in crazy expectations or pivots so they don’t derail an entire team, they tend to disappear. Pay is higher than most but not enough for what is expected emotionally and physically.

5
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