The good and the bad... - Beauty Advisor - Color Sephora Employee Review

5.0
18 Aug 2015
Recommend
CEO approval
Business outlook

Pros

I was hired at Sephora in Manhattan, Times Square. I fell in love with the welcoming attitudes of all the employees and instantly gravitated to Sephora and applied for a job my first time there. The training was very well done and lively. Everyone I encountered was very passionate about their job and very happy to be there.

Cons

The worst issue in my opinion is getting searched. Yes, SEARCHED. I'm not sure if this is done at every sephora but they search you and your belongings when you check in to work (what's the point?) and they search you again when you leave. I read every material we were given and everything on the hiring site and it was never mentioned anywhere. We were never warned about this and on orientation day we were all a bit shocked when we were lined up and asked to take off our coats and open our purses in front of everyone. Note that none of us were anywhere near any products, it was just a big empty room with a projection screen, tables, and chairs.They sifted through our belongings, opening every bag inside. I felt extremely uncomfortable and violated, a warning would have been nice! I'm sure some of the 40 people there had something embarrassing in their bag. Also, the hiring process was VERY lengthy and confusing (3 interviews: 2 group interviews, 1 individual interview). I suspect this was unique to Manhattan as there is a large pool of applicants that must be narrowed down. Lunch was supposed to be provided during orientation since we were required to be in attendance from mid morning and into the afternoon, instead we were given some warm soda and oreos lol. No big deal but it was annoying. They were also strangely adamant about us not taking the notepad/pen we used to take notes during orientation. I found that a bit odd.

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5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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