A company that puts it's people first - RETAIL STORE OPERATIONS MANAGER Sephora Employee Review

4.0
3 Aug 2015
Recommend
CEO approval
Business outlook

Pros

Compensation through structured bonus plans Room for growth Transfer with ease Not just about the bottom line Flexible These are just a few key points that make Sephora a desirable place of employment. Over the years the company continues to grow and expand and evolve. Sephora believes in doing all you can before they absolutely say no.

Cons

Not enough money is alloted for payroll per store considered how many initiatives they ask each store to go after. The endless amount of busy work and lack of trainings to the unique Sephora way can make it hard to drive the business. The restructure of education was great in theory but not realistic for a fast high volume location. Moral is hard to manage with no hours to give employees and when you only hire part time.

Explore other reviews about Sephora

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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