Pros
Sephora is always ahead of the competition with education, innovation, and their core values are values I live by and believe in. They have a great bonus structure, monthly, quarterly. Gratis is another plus. Sephora is also technology driven, color IQ, skincare IQ are great tools for clients and cast to utilize to enhance the overall experience when shopping at Sephora. It is also a Fun place to work/great co workers. I have been with the company many years and love it.
Cons
One of the down sides is having your direct report socialize with cast and leads outside of work and also in store hanging out back stage when its very clear to me that the company is pursuing more selling time to focus on the clients and sales. Favortism is very really. This I am sure is not a common practice at all stores but it is I believe very unprofessional and frowned upon at Sephora or for that matter at any company. I feel that some people get promoted because they are favorites not because they are the right fit for the role. Its very hard to work around this behavior and being treated poorly by your direct report for no reason. There's no pat on the back, or hey great job ever. Development is another initiative however if your not a favorite its not happening. Work life balance would be another issue although this is retail and I'm willing to work any shift but if you make Accommodation's for some and not others that's called favoritism. Deceitful and shady and not a way to run a business.