Sephora is a good stepping stone at this point - Full Time Cast Member Sephora Employee Review

3.0
21 Dec 2009
Recommend
CEO approval
Business outlook

Pros

Continous and consistent product knowledge/brand trainings. Support from Brands in education,gratis, and sales support. You don't have an individual sales goal so its much easier to just focus on the clients needs rather than youre own. You are working with some of the best luxury brands in the world and end up knowing more than most consultants at dept. stores. If you also work as a freelance makeup artist on the side you may be able to score some valuable gratis, in addition to the obvious free trainings from brands. Great benefits. good bonus incentives.

Cons

Because you don't have an individual sales goal there is sometimes a lack of motivation from the staff to sell consistently, therefore limiting your bonus potential. You won't make as much$$$ in comparison to the dept. stores consultants that sell the same luxory brands as you. Its a more objective company to work and that's really disapointing in a lot of ways come promotion time.

Explore other reviews about Sephora

5.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Management was nice, people I worked with were nice, fast pased enviroment.

Cons

Hard to request off at times and a lot of demmand.

3.0
18 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Loved learning more about products and working with most of the other team members. Helping people find products that worked for them was really fun.

Cons

Managers are WEIRD. They play favorites and will talk about it while you are standing right there. Practically make you beg for hours. If you are anything other than the current viral makeup style look, you will get less opportunities. Leadership acts like mean high school girls. Working here took away a lot of my passion for the beauty industry for a long time. Also, when it comes to gratis - why are you letting certain managers walk out with 4 bags of things that they have hand picked? Then leaving whatever they discarded to be handed out??? Constantly had missing gratis from my bag because of managers going through the products they wanted. Scheduling is not flexible or even makes sense. Whoever they like gets better shifts. Would constantly have extra shifts added with no notice until an hour before the shift. Or shifts taken away because a favorite wanted them.

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