No experience increases your chance of promotions. - Color Consultant Sephora Employee Review

3.0
31 May 2013
Recommend
CEO approval
Business outlook

Pros

Gratis and company provided uniforms

Cons

In our store cast members with no management experience are promoted over highly qualified older cast members. Store directors leave every year , forcing cast to adjust to new personalities. Too many people get promoted based on friendships with those in charge. Leads are not allowed to be on Facebook or interact with cast outside the store. Clients want help from someone other than a cute 20 year old.

Explore other reviews about Sephora

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Growth opportunities, including STO responsibilities Flexible and supportive scheduling Monthly gratis products Employee benefits Employee discount Positive team environment

Cons

No significant cons to note

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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