On call hours need to stop - Skincare Consultant/Cashwrap Coordinator Sephora Employee Review

2.0
27 Nov 2017
Recommend
CEO approval
Business outlook

Pros

gratis, creative environment, amazing co-workers

Cons

Being scheduled on-call hours meant that I had to set aside time to work for 37 hours per week (arrange/pay for child care), required to take a lunch with the presumption that I would be staying for a full day, but often got sent home after working only 5 hours. Sephora wants you to be available for full time hours at their convenience and only offers you part time hours most of the time. This means you can't even get a second job to supplement, because they MAY need you in case they have a good week. This does not lend well to the work life balance they tout as important.

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5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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