Amazing and well customer service - Anonymous employee Sephora Employee Review

5.0
20 Sept 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fun environment especially if you have an interest in makeup and helping others distinguish their colour foundations and concealers and contour shades

Cons

You have to have a large knowledge on all your products and their pricing to help customers choose what's best for their skin type

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5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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