A fun place to work but..... - Operations Consultant Sephora Employee Review

2.0
23 Feb 2017
Recommend
CEO approval
Business outlook

Pros

-Making clients happy! -Overall friendly environment and team, some great friendships have risen from this job -Flexible with hours, Work/Life Balance is VERY important -Decent and fair benefits for Full-Timers -A lot of opportunities to learn, Sephora workshops/classes for cast members and clientele -Gain valuable skills -Monthly and/or Quarterly bonus if store goals are met -Quarterly reviews with Store Director to review work ethic and discuss future aspirations (even if it does not involve Sephora, they will work with you the best they can to help achieve your goals) -Daily dose videos of Newness, various how-to's, etc. -Work with brand reps and network/learn more -Leadership shows cast members their appreciation often -Able to use products and apply skincare and makeup from in-store -Gratis!!!

Cons

-Corporate is very arrogant, self-important, and condescending to non-leadership cast members -It's WHO you know, not WHAT you know). Very obvious nepotism and favoritism -ZERO opportunities to grow unless you brown nose and/or become best friends with management -Values of company are not taken seriously -Management will address issues but will not take action to resolve them -Overall too much politics in this workplace (if you are like me and cannot even fake being fake then this is NOT the place for you). It is like high school all over again.

Explore other reviews about Sephora

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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