Okay if you're young & have no experience - Core Cast Member Sephora Employee Review

2.0
16 Jan 2012
Recommend
CEO approval
Business outlook

Pros

Lots of cosmetics & skincare to play with Good music Fun & happy co-workers Gratis - however you don't get to pick it out so it's usually random items that you don't use

Cons

Too many managers - leads, DIC, specialists, etc. & everyone thinks they're in charge Micro-managed beyond belief Communication sucks and you never know who you're supposed to answer to Can't leave your "zone" without asking permission Inexperienced leads/specialists who don't know how to manage people Be prepared to make samples, samples, samples Polyester uniforms Gratis is doled out by how much management likes you Everything you buy &/or bring into the store has to be etched with your employee number so don't expect to take it home any time soon All positions are part-time except for management so forget about receiving a decent paycheck Only a few make-up artists are allowed to sit clients down at the Beauty Studio The hand-bag & clothing check before leaving the store makes you feel like a criminal

Explore other reviews about Sephora

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Good pay flexible customer experience

Cons

Not enough hours to support me

3.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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