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      Sephora

      Engaged employer

      Sephora reviews

      Skincare Lead - Skincare Lead Sephora Employee Review

      4.0
      15 Nov 2016
      Skincare lead
      Recommend
      CEO approval
      Business outlook

      Pros

      It's a great learning environment with a lot of direct brand training. Gratis is also a huge bonus! No commission so less pressure on selling with more of an emphasis on getting to know your client and finding what is truly the best fit for them. Can definitely be a fun environment with the right team!

      Cons

      All boils down to Store Director, there are some great ones that make the store and fun and successful place to work and others that are completely out of touch with store practices. There should be a more tangible way to measure the success of SD's as that can affect the entire store.

      avatar
      Sephora Response
      9y
      Thank you for taking time out of your day to share your experience working at Sephora. I love how you mentioned that our decision to stear clear of a sales commission not only alleviates pressure on our cast, but truly allows us to best serve our client in an authentic and meaningful way. It is because of cast members like yourself with PASSION for our client that makes us a successful company. Thank you for all that you do to make Sephora a great place to work. And please know we take your feedback to heart. -Calvin

      Explore other reviews about Sephora

      5.0
      2 Jun 2026
      Licensed beauty advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Support, Benefits, Growth, Community, & Skillfulness

      Cons

      Pay, Customers, Hours, Uniforms, & Management at times

      5.0
      16 Jun 2026
      Beauty advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

      Cons

      Hours vary based on the time of the year.

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